The “Kitchen Tablet”
We at qnips continually evolve our digital pre-order processes. With the “Kitchen Tablet”, there is now a new feature in one of our recent customer projects. Now customers can track the order status of the processing of their order and the exact pickup time in realtime through the app.
Order status updates
Through the “Kitchen Tablet”, the status of an order can be updated directly in the kitchen. Four columns are displayed on the tablet:
(1) which orders have been received,
(2) which of them have been payed for,
(3) which are processed right now,
(4) which orders are ready for pickup.
The status of an order can easily be changed by moving the order to the next column. Orders, that are ready to be picked up, can furthermore be moved to the columns “picked-up” and “not picked-up”.
Real time update for the customer
If the status of an order is changed through moving it to a new column, the customer is immediately informed through a push notification via the app. In the order overview of the app the customer can see the status of the order, next to the details of the order and the order number with which the order can be picked up.
We can support you as well with our digital pre-order processes or you have questions about the “Kitchen Tablet”?
We happily take appointments at +49 511 165 899 0 or firstname.lastname@example.org !