The road to a smart company canteen: qnips and partners demonstrate the future of catering technology at Internorga 2024 

An image that invites you to visit qnips at Internorga 2024 and introduces the partners and the event date (08.03.2024 - 12.03.24)

qnips, the leading platform for digital solutions in the contract catering industry, is pleased to announce that it will once again be present at Internorga 2024. The fair for the catering, hotel and food service industries will open its doors in Hamburg from 8th to 12th March. Together with three well-known partners – Zuply powered by Innovend, Dishtracker and Matilda Foodtech Germany – qnips will be presenting holistic digital solutions for modern catering

What to look forward to at Internorga 2024:

a chart showing tiles, that each contain the name of one of qnips services or an image of a service being used

Imagine how effortless it can be to manage menus without tedious Excel spreadsheets. That’s exactly what the fascinating qnips X Cloudmenu interface offers. Purchasing, production planning and assortment management can all be done easily, while menus can not only be made visually appealing with just a few clicks, but can also be communicated across multiple channels such as the app, web or signage. And that is just the beginning. 

The qnips X Dishtracker interface takes you into the future of the cashless canteen. Here AI and visual food recognition speed up the checkout process, eliminate queues and give guests valuable time for their lunch break. Just hold a tablet under the camera and pay with digital credit or your payment service provider of choice.

New dimensions for canteen vending

qnips is also proud to present a brand new qnips product: the qnips Vending Unit! This innovative solution enables the simple and efficient digitisation of vending and coffee machines. Instead of having to insert coins, customers can now simply pay at the vending machine using an app. And the best part? The integration works with any type of vending machine, so no expensive new purchases are needed to make the move to digital. With the qnips Vending Unit, upgrading existing hardware is quick and cost-effective. Come and have a cup of coffee at the qnips booth at Internorga and see for yourself!

And if that wasn’t exciting enough, the qnips X Zuply interface is the first to offer a compact, autonomous store for contract catering. This cutting-edge innovation can be used to bridge canteen closing times and create additional catering options. Guests authenticate via app and their smart shopping experience begins. The store automatically recognises which products the guest has selected and when they leave the store, the shopping basket in the app is automatically closed and billed. 

Another exciting project at Internorga 2024 is the filming of a new story about qnips catering manager George Thompson. George Thompson is already known from the qnips image film and will now be at the centre of a new story to be filmed at the fair. 

Statements about the Internorga

We are delighted to once again present innovative solutions for modern contract catering at Internorga 2024 with three great partners,” says Christian Brützel, founder of qnips. “The digitization of company canteens continues to be an important topic, and we are proud to be at the forefront of shaping the future of the industry.” 

With the cooperation of this year’s three exhibition partners, we have the opportunity to show our customers and visitors once again that digitization has something in store for all sizes of business. From simple management and display of menus and marketing content to extensions for a smart point-of-sale and a fully autonomous canteen, we have the right solution for every business,” emphasises Business Development Manager Kenji Koch. 

You are welcome to visit qnips and all its partners for a personal meeting at booth A2.306. If you are unable to come for a visit on site, you can also take a virtual tour of the booth.  

About Matilda Foodtech: 

Matilda Foodtech develops innovative IT solutions for contract catering to make all processes healthy, safe, sustainable and economical. The aim is to enable people to eat well, regardless of age and health, and to support the UN Sustainable Development Goals. With 110 employees in seven locations, Matilda FoodTech is a strong partner in Northern Europe. More about Matilda Foodtech 

About Dishtracker: 

Founded in Vienna in 2019, Dishtracker is a leading provider of food recognition solutions for the catering industry. Its main goal is to make everyday life easier through innovative technologies. With a strong focus on innovation and customer centricity, they develop customised solutions and have already enabled over 12 million successful checkouts. Dishtracker shares the goal of revolutionising the catering industry and looks forward to helping shape the future of contract catering. More about Dishtracker 

About Innovend:

Innovend provides intelligent unmanned sales and pickups solutions for various markets. Its own software and hardware offers a wide range of modular solutions that can be combined in various ways and linked to third party applications. Under the Zuply brand, Innovend offers innovative solutions for healthy catering in the workplace. Its unmanned vending machines are available 24/7 and allow employees to order meals in advance and pick them up fresh. More about Zuply

About qnips: 

As a cloud-based catering platform, qnips helps companies streamline and digitise their catering management, for example by automating ordering and payment processes, creating digital menus and designing marketing content that can be delivered directly to app, web and digital signage. The platform simplifies allergen labelling, analysis of relevant data on ordering and consumption patterns, and canteen guest satisfaction. As a result, processes can be digitised and time and resources can be used more efficiently. More about qnips

Internorga 2023 | qnips: passion for innovation live on display

Internorga 2023 is behind us and we are grateful for the many great impressions, visions and concepts that we were able to experience and take home with us.

Inspired by the strong performance of our partners, we have once again created a booth concept that fills us with pride and clearly reflects our identity. The concrete idea behind our booth is quite simple: visitors enter a state-of-the-art, fully digitised company canteen. Accompanied by our great staff, they will be able to discover and experience live different scenarios called “Journeys”.

The “Aitme” Journey

It’s simple: open the qnips app and navigate to the Aitme Robotic Kitchen menu. You select one of the available dishes, customise the ingredients if you wish, and place your desired dish in the shopping basket.

Robotic kitchen in a canteen

Once you have placed your order, something extraordinary happens! It is not the kitchen staff that prepares the food, but an autonomous robot. This robot can produce more than 80 different dishes, and more than 60 of them per hour! Due to lack of space on our booth, this robot was not live, but a video screen from booth partner Aitme gave an overview of the rest of the preparation process.

The „Innovend“ Journey

The halls at Internorga 2023 also allowed us to present larger showcases, one of which is the Innovend Journey. Again, you open the qnips app and select the Lock-Blox menu. The kitchen team then takes the order, prepares the food and – this is where it gets exciting – delivers it to a locker called a ‘Lock-Blox’.

A Lock-Blox can be roughly explained as follows: A large locker with individual compartments and cooling elements. The compartments can be opened individually via an app and filled. The aim of the system is to streamline the preparation and collection of food. Employees order their meals and can reliably collect them at a later time of their choosing. This optimises production planning, as only the food actually ordered is placed in the box. Less waste, more tasty food.

Less food waste thanks to accurate production planning

But what happens if a meal is cancelled? The Lock-Blox trays use coloured LEDs to indicate whether a meal is ready for collection, hot, cold or, in the case of a cancellation, ready for sale. It looks good, tastes good and helps the environment.

Smart Locker at the Internorga

The LinX iQ aka “Smart Fridge” is even more flexible than the Lock-Blox. A credit card stored in the qnips app is used to generate a QR code that opens the Smart Fridge. The fridge-like vending machine looks like the vending machines you see at train stations and swimming pools. But instead of waiting for a metal crane, conveyor belt or spiral to collect products for customers, they simply reach into the Smart Fridge and take what they need. Using internal sensors such as weight scales or NFC scanners, the fridge recognises which and how many products have been removed. It then adds them to your shopping basket in the app and triggers the automatic payment process as soon as you close the door. The fact that you feel like you’re stealing something, especially the first time you use it, is a testament to how simple the process is.

The „Order Kiosk“ Journey

Ordering and working with the qnips app is fun and very easy. However, sometimes we also need on-site ordering options, for example to ensure better legibility, faster order processing or the ability to order without a smartphone. At our booth at Internorga 2023, we demonstrated this with an ordering kiosk system using Pan Oston hardware. In combination with qnips, the hardware combines menu display, shopping cart, product scanning and self-service checkout in a compact, locally mounted interface.

On this interface, customers can touch select their meal, order it and send it to the kitchen. When the order is received by the kitchen, an order receipt is printed with the order details. As soon as they start preparing the food, it can be scanned into our Kitchen Monitor and given the status ‘in progress’. The monitor provides the kitchen with an easy-to-read list of which orders are at which stage of preparation.

Easy order processing in the kitchen

However, a simple screen can easily be overlooked in the heat of the kitchen battle. That’s why our Kitchen Monitor is connected to a signal lamp that lights up in three colours, flashes and buzzes when the order phase changes. The kitchen is now well informed, but what about the waiting customers?

Vestaboard showing the orders in preparation

Our booth this year featured the “Vestaboard”, an analogue-mechanical display board like the ones you see in airports and train stations. (The ones that sound a bit like fluttering pigeons when you change the display. Or maybe there are real pigeons at the station that sound like that. Who knows?) This board displays orders in order of processing status, effectively changing the display with each update. In this way, guests can follow the status of their order in real time. For those who are not yet convinced by the clattering analogue charm of the Vestaboard, there is of course also a regular digital pick-up monitor – after all, eating should be fun for everyone.

The “qnips App Redesign” Journey

You’ve probably noticed that our mobile app is a recurring topic in this blog post. This is not only because our apps are the heart of our software, but also because we were proud to present the redesign of our qnips app at Internorga. You could see our new design for IOs and Android on several test devices. And it gets even better: in the future, this design will also characterise all other qnips-related mobile applications.

As part of the redesign, we are also introducing our 14 redesigned allergen icons in our app and on the Catering Portal. These are different in shape and colour from the current icons and help to make the allergens easier to identify.

What we have learned from Internorga 2023

The end of each Internorga always means preparing for the next one. That’s why we’re looking forward to presenting what we’re burning for next year: Innovative software, accessible, elegant hardware and a team that is passionate and knowledgeable about all of this. Many good and intensive discussions have shown that the digitalisation of company catering is not just a trendy topic.

qnips says thank you and is looking forward to the next Internorga together!

For more information visit

Less waiting, more efficiency: qnips and CashControl simplify payment in the canteen

Hamburg, 14th March 2023

At the latest since the Corona pandemic, the use of cash is gradually fading into the background in Germany. At this year’s Internorga, qnips therefore focused on cashless payment alternatives for company canteens. In cooperation with CashControl, a company that specialises in accounting and cash register software, an example of a cashless canteen was presented at the trade fair.

A feature that benefits everyone!

The integration of CashControl’s POS software into the qnips platform offers canteen guests a digital all-in-one solution for the entire process, from food overview and selection to payment. The required credit can be easily topped up on a smartphone in advance, so that all that is needed to pay for the food is to scan a QR code from the app at the POS. Or, for those who prefer analogue payment, a prepaid card can be used, which is then scanned at the POS. Cashless payment saves employees long queues at the checkout and ensures a more relaxing lunch break because it is used more effectively. At the same time, cashless payment has a positive effect on staffing levels, as there is less need for cashiers, who can then provide support in other areas.

qnips x CashControl: Shared innovation in payments

We are very happy about the partnership with CashControl. It allows us to always offer our customers a personalised payment option. Be it via an analogue employee card, scanning a QR code or the classic credit or debit card,” says Christian Brützel, owner of qnips GmbH. Claus Studener, Managing Director of CashControl, is equally satisfied: “Through the various customer cases of qnips, we are constantly broadening our horizons and becoming aware of new features. An example of this is the credit system that we were able to integrate together with one of the largest catering companies in Europe.”

About qnips

qnips is a cloud-based catering platform that helps businesses improve and digitise their catering operations. qnips automates ordering and payment processes, creates digital menus and designs marketing content that can be delivered directly to apps, web and digital signage. The platform simplifies allergen labelling and the analysis of relevant data on ordering and consumption patterns, as well as customer satisfaction. As a result, processes can be digitised and time and resources can be used more efficiently.

About CashControl

CashControl has been developing specialised cashless accounting and cash register software for community and professional catering since 1991. Their special focus is on cashless accounting at the point of sale. The CashControl cash register software works with the most modern, contact-free media and chip cards.

Press contact:
qnips GmbH
Nathalie Schneider
+49 511 – 165899-0